Support
Last updated March 4, 2026
Contact Support
Email [email protected] for account help, billing issues, or technical problems.
We typically respond within 24 hours on business days.
Report Safety Issues
To report objectionable content or abusive behavior in-app: open a submission, tap the options button, then choose Report Submission or Block User.
Safety reports are reviewed within 24 hours and violating content/accounts are removed.
Subscriptions
You can manage or cancel shøt Pro at any time from iOS Settings in the app, or from your App Store subscriptions page.
Account Deletion
To permanently delete your account in-app: You tab > Settings > Delete Account.
This flow deletes profile and submission data, with limited retention only where required for legal, tax, security, or fraud-prevention obligations.